LENOVO THINKPAD Warranty, 5WS0E97266, 3YR DEPOT- UPGRADE TO 3YR ONSITE + 3YR SEALED BATTERY
All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Under On-Site Service, a Service Provider will either repair or exchange the product at your location. You must provide a suitable working
area to allow disassembly and reassembly of the product. Some repairs may need to be completed at a service center. If so, the Service
Provider will send the product to the service center at its expense.
|Product Description||Lenovo ePac On-Site Repair + Sealed Battery – extended service agreement – 3 years – on-site|
|Type||Extended service agreement|
|Service Included||Parts and labour|
|Full Contract Period||3 years|
|Response Time||Next business day|
|Designed For||ThinkPad P40 Yoga; P51s; X1 Carbon; X1 Tablet; X1 Yoga; ThinkPad Yoga 20C0; ThinkPad Yoga 12; 260; 370; 460|